Privacy Policy

Last updated: February 18, 2026

Holistique Medical Center ("us", "we", or "our") operates the https://holistique.com website (the "Service"). This policy also encompasses the predecessor websites https://holistiquehealth.com and https://holistiqueivlounge.com.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, phone number (including mobile phone numbers), and other contact details ("Personal Information").

We collect phone numbers when you submit inquiry forms (e.g., at holistique.com/contact) or new patient forms (e.g., at holistique.com/new-patients) and indicate text/SMS as your preferred method of communication. We use this information solely to provide personalized, transactional communications related to your inquiry or patient care, such as appointment scheduling, reminders, rescheduling, follow-up questions, or next steps.

Mobile Phone Numbers and Text/SMS Communications

We may collect your mobile phone number when you voluntarily provide it through our website forms and select text/SMS as your preferred contact method. By doing so, you provide explicit consent to receive manual, agent-initiated text messages from Holistique Medical Center for non-marketing purposes, including but not limited to appointment confirmations, reminders, rescheduling options, general clinic updates related to your inquiry, follow-up questions, or patient onboarding steps.

No mobile information (including phone numbers or text messaging opt-in data/consent) will be shared with third parties or affiliates for marketing or promotional purposes. This excludes necessary sharing with service providers (e.g., messaging platforms like Twilio) solely to facilitate the delivery of these transactional messages, or as required for healthcare operations under applicable laws such as HIPAA.

Message frequency varies based on your individual interaction (typically 1-5 messages per inquiry or care thread). Message and data rates may apply. To opt out of receiving text messages at any time, reply STOP to any message we send, or contact us at the details below. You may also request to change your preferred contact method.

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and transferred to your device. We use cookies to collect information in order to improve our services for you.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, and/or assist us in analyzing how our Service is used.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. (Note: This does not apply to transactional text messages related to your patient care or inquiries, which follow the opt-out process described in the Mobile Phone Numbers section above.)

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

International Transfer

Your information, including Personal Information, may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Children's Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children").

Changes To This Privacy Policy

This Privacy Policy is effective as of February 18, 2026, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.