Privacy Policy

Last updated: February 27, 2026

Holistique Medical Center ("us", "we", or "our") operates the https://holistique.com website (the "Service").
This policy also encompasses the predecessor websites https://holistiquehealth.com and https://holistiqueivlounge.com.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be
used to contact or identify you. Personally identifiable information may include, but is not limited to, your name,
email address, phone number (including mobile phone numbers), and other contact details ("Personal Information").

We collect phone numbers when you submit website forms, including our New Patient form at
https://holistique.com/new-patients.
We use this information solely to provide personalized, transactional communications related to your inquiry or
patient care, such as appointment scheduling, reminders, rescheduling, follow-up questions, or next steps.

Mobile Phone Numbers and Text/SMS Communications

We collect mobile phone numbers when you voluntarily provide them through our website forms.
If you choose to receive SMS text messages, you provide express written consent by checking an
unchecked SMS consent checkbox at the time you submit the form.
Only individuals who check the SMS consent checkbox will receive SMS messages from Holistique Medical Center.

SMS text messages are used for non-marketing, transactional purposes related to your inquiry or care,
including appointment scheduling, appointment confirmations, appointment reminders, rescheduling,
follow-up questions, and patient onboarding steps.

Message frequency varies. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message we send.
For assistance, reply HELP.
Consent to receive SMS messages is not a condition of purchase or care.

No mobile information (including phone numbers or SMS opt-in data) will be shared with third parties
or affiliates for marketing or promotional purposes.
We may share information with service providers (such as messaging platforms) solely to facilitate
the delivery of transactional communications, or as required for healthcare operations under applicable
laws such as HIPAA.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be
shared with any third parties for marketing, promotional, or any other purposes.

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address,
browser type, browser version, the pages of our Service that you visit, the time and date of your visit,
the time spent on those pages and other statistics.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier.
Cookies are sent to your browser from a website and transferred to your device.
We use cookies to collect information in order to improve our services for you.

Service Providers

We may employ third-party companies and individuals to facilitate our Service,
to provide the Service on our behalf, to perform Service-related services,
and/or assist us in analyzing how our Service is used.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials,
and other information that may be of interest to you.
You may opt out of receiving any such communications by following the unsubscribe link or instructions
provided in any email we send or by contacting us.
This does not apply to transactional SMS messages described above.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena
or if we believe that such action is necessary to comply with the law and the reasonable
requests of law enforcement or to protect the security or integrity of our Service.

Security

The security of your Personal Information is important to us,
and we strive to implement and maintain reasonable, commercially acceptable security procedures
and practices appropriate to the nature of the information we store,
in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on —
computers located outside of your state, province, country, or other governmental jurisdiction
where the data protection laws may differ from those from your jurisdiction.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us.
If you click on a third-party link, you will be directed to that third party's site.
We strongly advise you to review the Privacy Policy of every site you visit.

Children's Privacy

Only persons age 18 or older have permission to access our Service.
Our Service does not address anyone under the age of 13.

Changes To This Privacy Policy

This Privacy Policy is effective as of February 27, 2026, and will remain in effect
except with respect to any changes in its provisions in the future,
which will be in effect immediately after being posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at
https://holistique.com/contact.